Privacy Policy

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Truewood Kitchen & Remodeling (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, truewoodkitchens.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or contact us through our forms, email, or phone.

By using this Website, you agree to the terms of this Privacy Policy.

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form
   
• Request a free estimate
   
• Call, email, or otherwise contact us
   
• Submit project details, measurements, photos, or other materials
   
• Sign up to receive updates or marketing communications, if applicable
   

The personal information we may collect includes:

• Name
   
• Phone number
   
• Email address
   
• City or service area
   
• Project details
   
• Budget and timeline information
   
• Any other information you choose to provide
   

We may also collect certain non-personal information automatically when you visit the Website, such as:

• IP address
   
• Browser type
   
• Device information
   
• Pages visited
   
• Time spent on the Website
   
• Referring website addresses
   
• General usage and traffic data
   

We may use the information we collect to:

• Respond to inquiries and requests
   
• Provide estimates or project-related information
   
• Communicate with you about our services
   
• Improve our Website, services, and customer experience
   
• Understand how visitors use our Website
   
• Maintain the security and functionality of the Website
   
• Send marketing or promotional communications, if you have opted in or if permitted by law
   

We do not sell your personal information.

We may share your information with third parties only as necessary to operate our business and Website, including:

• Website hosting providers
   
• Form processing services
   
• Analytics providers
   
• CRM or communication platforms
   
• Service providers assisting with business operations
   

We may also disclose information if required to do so by law, to respond to legal requests, or to protect our rights, property, or safety.

Our Website may use cookies and similar tracking technologies to improve user experience, analyze Website traffic, and better understand visitor behavior.

Cookies are small files stored on your device that help us recognize repeat visits and collect information about how the Website is used.

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect some Website functionality.

Our Website may use third-party services such as website hosting tools, analytics platforms, embedded maps, social media links, or form tools. These third parties may collect data in accordance with their own privacy policies.

We are not responsible for the privacy practices of third-party websites or services linked from our Website.

We take reasonable measures to protect the information you provide against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

You may choose not to provide certain personal information, but doing so may limit our ability to respond to your inquiry or provide services.

If you no longer wish to receive marketing emails from us, you may unsubscribe at any time by following the instructions in the email or by contacting us directly.

This Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have received personal information from a child under 13 without appropriate consent, we will delete that information.

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your information, subject to applicable law.

To make a privacy-related request, please contact us using the information below.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. Any updates will be posted on this page with a revised effective date.